Frequently Asked Questions
Everything you need to know about your Solovair footwear.
Where are Solovair boots and shoes manufactured?
All Solovair footwear is handcrafted at our NPS Shoes factory in Wollaston, Northamptonshire, England, using traditional Goodyear welted construction methods.
What is the difference between Solovair and other welted brands?
Solovair is the original manufacturer of the air-cushioned sole. Our footwear features a unique 'Soft Suspension' sole and is still made to the highest British quality standards in our original factory.
How do I choose the correct size?
We recommend checking our specific size guide for each collection. Generally, our lasts run true to size, but some customers prefer to size down for a snugger fit as the leather will soften over time.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure you try your footwear on a carpeted surface to avoid marking the soles.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local import duties.
How should I care for my leather boots?
To prolong the life of your footwear, we recommend regular cleaning with a damp cloth, followed by the application of high-quality shoe cream or wax polish and using cedar shoe trees to maintain shape.